Shipping Policy – Umraz

At Umraz, we are committed to delivering your fashion pieces—sunglasses, women’s tops, dresses, and earrings—quickly, safely, and in excellent condition. This Shipping Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

All orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking details.

2. Shipping Areas

We currently ship to:

• United States (all states)

• Select international destinations (availability may vary by region)

If your location is not supported at checkout, please contact us for assistance.

3. Delivery Timeframes

Estimated delivery times depend on your destination:

• United States: 5–10 business days

• International Orders: 7–15 business days (may vary depending on customs clearance)

Please note that these timelines are estimates and not guaranteed.

4. Shipping Fees

Shipping costs are calculated at checkout based on your location and selected delivery method. Occasionally, Umraz may offer free shipping promotions for qualifying orders.

5. Tracking Your Order

Once your order is dispatched, a tracking number will be sent to your email. You can use it to monitor your package until it arrives at your address.

If tracking information is not received within a few days, please contact our support team.

6. Customs and Import Taxes

For international orders, additional customs duties or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

7. Lost or Delayed Shipments

If your package is delayed beyond the expected timeframe or appears lost, please contact us immediately. We will coordinate with the shipping carrier to investigate and resolve the issue.

8. Incorrect Address

Umraz is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout. Please ensure your details are accurate before placing your order.

9. Contact Us

If you have any questions about shipping or your order status, feel free to reach out:

Email: umraz3@outlook.com
Phone: +1 (213) 555-0138
Address: 725 S Figueroa St, Los Angeles, CA 90017, USA

Umraz is dedicated to providing a reliable and smooth delivery experience so you can enjoy your fashion pieces without worry.